TDNetworkPro.com ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard information when you use our platform.
1. Information We Collect
We collect the following types of information:
- Account Information: Your name, email address, phone number, franchise affiliation, and password when you register.
- Customer Entries: Information you submit about customers including name, driver's license number, date of birth, address, employer, balance owed, payment rating, and any notes or documentation.
- Payment Information: Billing details processed securely through our payment provider. We do not store your credit card information on our servers.
- Usage Data: Information about how you use the platform including searches performed, entries submitted, and messages sent.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the TDNetworkPro platform
- Process subscription payments
- Allow dealers to search and contribute to the shared customer database
- Enable dealer-to-dealer messaging in the context of specific customer records
- Send transactional emails such as new message notifications and account confirmations
- Improve and develop the platform
- Respond to support requests
3. Information Shared With Other Dealers
When you submit a customer entry, your name and franchise affiliation will be visible to other subscribed dealers who find that entry through a search. This is a core feature of the platform — accountability and transparency among dealers is essential to the integrity of the network.
We do not sell your personal information to third parties.
4. Customer Data in the Database
TDNetworkPro operates as a business-to-business platform for professional tool dealers. Information submitted about customers (including driver's license numbers, payment history, and contact details) is shared among verified, paying subscribers for the legitimate business purpose of protecting dealers from bad debt and identifying reliable customers.
If you are a customer (non-dealer) who believes information about you in our database is inaccurate, you may submit a formal data review request below. To protect your privacy and ensure we are reviewing the correct record, identity verification is required.
5. Data Security
We use industry-standard security measures to protect your data including encrypted connections (HTTPS), secure authentication, and PCI-compliant payment processing infrastructure. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your account information for as long as your account is active. Customer entries remain in the database unless a removal request is submitted and approved. You may request deletion of your account and associated data by contacting support.
7. Third-Party Services
To operate TDNetworkPro, we work with a limited number of third-party service providers in the areas of database management and authentication, payment processing, transactional email delivery, and website hosting. These providers are carefully selected and are only given access to the data necessary to perform their specific function. Each operates under its own privacy policy and industry-standard data protection practices. We do not authorize any third-party provider to use your data for their own purposes beyond what is required to support our platform.
8. Cookies
We use cookies and local storage to maintain your login session. We do not use advertising or tracking cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a notice on the platform. Continued use of TDNetworkPro after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at